Frequently asked questions
Training
I have been blessed with various opportunities to go above licensing requirements and receive multiple training that now quality my program as a Quality family childcare home
Child Care Assistance Program
Significant child care assistance is readily available contact us for details
Withdrawal
Please notify HAFH in writing two weeks in advance of your child’s last day. You are still financially obligated during the last two weeks.
Adjustment
Your child will miss you. To help your child adjust to the provider and family child care home, please take time to become acquainted with the provider and the environment prior to the start of child care. In the morning, help your child to settle in – take off coat, change diaper, etc. but try not to stay too long. Remember, the crying usually stops a few minutes after you leave.
Trial Period
There is a trial period of 2 weeks from the date child care begins. If the child care arrangements are not mutually satisfactory, either party can terminate this agreement with a (one) day notice – any moneys already paid are nonrefundable.
Occasionally a child is unable to adjust to the child care home. If after a reasonable period of time a child is unable to adjust, we reserve the right to request withdrawal of the child.
Fee Payment Guidelines
Child care fees are paid in advance on a weekly basis –the Friday before the week begins or the last scheduled day of attendance for the week. Payment obligation is based on the hours agreed to use child care, not on actual attendance. There is no change in fee due to your child’s absences. If your child is absent or I am closed on the Friday before the week begins or the last scheduled day of attendance for the week, you are
Responsible to make payment as agreed. In the case of your vacation or absence, please make payment before you leave.
One-Time, Non-Refundable Enrollment Fee
$65.00
Please note rates are evaluated annually by the provider.
The enrollment fee is due when the parent decides to hold a space with a child care provider.
Late payments
A $25 late payment fee (per child) applies for any payment not received on the Friday morning before the week begins. If payment is not received on the Monday of the week an additional $10.00 fee per day will be charged. Your child will not be permitted to return to child care until both the payment and the late fee are paid in full. A cashier's check, cash app or cash will be accepted for payment, Non-payment or consistent late payments is cause for termination immediately without 2 weeks' notice.
Early drop off
Any care needed prior to our normal opening time will need be scheduled at least by the Friday prior to the week care is needed. As a result, there will be a charge of $5.00 per 15 minutes (or part of) for care prior to normal opening time. Payment for this additional time is due by the Friday prior to the week care is scheduled. This fee is non-refundable. This includes if you decide not to bring the child early.
